Shipping policy

At Rose and Robe, we aim to deliver your favorite fashion products safely and efficiently.

1. Delivery Locations

We currently offer shipping within Pakistan only.

2. Order Processing Time

Orders are generally processed within 1–3 business days after confirmation.

Processing times may vary during sales, holidays or high-order-volume periods.

3. Estimated Delivery Time

Estimated delivery times are:

Major cities: 3–5 business days.
Other locations: 5–7 business days.

These are estimates and may vary depending on courier availability, weather conditions, public holidays and your delivery location.

4. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated during checkout or order confirmation.

5. Order Confirmation

Customers may receive an order confirmation through email, phone or WhatsApp.

Please ensure your shipping address and contact number are accurate before submitting your order.

6. Order Tracking

Tracking information may be shared once your order has been dispatched, depending on courier availability.

7. Delayed or Undelivered Orders

Rose and Robe is not responsible for delays caused by courier services, weather conditions, public holidays or circumstances beyond our reasonable control. However, we will assist customers in following up on delayed shipments.

8. Incorrect Shipping Information

Customers are responsible for providing accurate delivery details. Additional charges may apply if an order needs to be reshipped due to incorrect information provided by the customer.