Terms of service

Welcome to Rose and Robe. By accessing our website or purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using our website, you confirm that you are legally permitted to enter into a purchase agreement under applicable laws.

Rose and Robe reserves the right to refuse service, cancel orders or restrict access to our website where reasonably necessary and permitted by law.

2. Products and Descriptions

We make every effort to display our products, descriptions, colors and images as accurately as possible.

However, slight variations in color, appearance or presentation may occur due to screen settings, lighting or manufacturing differences.

3. Pricing and Payments

All product prices are displayed in the currency indicated on our website.

Prices, promotions and product availability may change without prior notice. Any applicable shipping charges or additional fees will be communicated during checkout.

4. Orders and Confirmation

All orders are subject to acceptance and product availability.

Rose and Robe reserves the right to review or cancel an order in cases of suspected fraud, incorrect pricing, stock issues or other legitimate reasons, subject to applicable law.

5. Shipping and Delivery

We currently deliver within Pakistan only.

Delivery estimates are provided as guidance and are not guaranteed. Please refer to our Shipping Policy for additional details.

6. Returns and Exchanges

Our return and exchange period is 7 days from the date of delivery, subject to the eligibility requirements described in our Refund & Return Policy.

7. Intellectual Property

All website content, including brand names, logos, images, product descriptions, graphics and designs, belongs to Rose and Robe or its respective licensors.

No content may be copied, reproduced or used commercially without prior written permission.

8. Prohibited Activities

You agree not to:

Use our website for unlawful purposes.
Submit false or misleading information.
Attempt to interfere with website security.
Engage in fraudulent purchases or payment activities.
Copy or misuse our website content.

9. Limitation of Liability

To the extent permitted by applicable law, Rose and Robe shall not be responsible for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes liability that cannot legally be excluded.